This Privacy Policy explains exactly what personal information Ludo Bounty collects, why we collect it, how it is stored and protected, and what rights you have as a player in Pakistan over your own data.
Ludo Bounty takes the privacy of every player seriously. When you create an account, make a deposit via JazzCash or Easypaisa, place a cricket bet or use any feature on the platform, you share certain personal information with us. This policy explains what that information is, why we need it, how it is protected and what you can do if you want to change or remove it. We've written this in plain language so it's actually readable — not just legal padding.
Acceptance: By creating a Ludo Bounty account or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how your data is handled as described here, please do not create or continue using an account.
Privacy on an online betting platform involves more than just keeping passwords safe. It covers the full picture — your account details, transaction history, device information, how you interact with the platform, and the records that responsible gaming and payment processing require us to keep. This policy covers all of it clearly and without jargon. We do not sell your data to third parties. We do not share your information with advertisers. The data we collect is used to operate your account, process your PKR payments, improve the platform and meet the obligations that come with running a responsible betting service.
Six pillars of Ludo Bounty's approach to player data privacy
All data transmitted between your device and Ludo Bounty — account credentials, payment details, personal information — is encrypted using industry-standard TLS protocols. Your information is never sent over unencrypted connections.
Ludo Bounty does not sell, rent or trade your personal data to advertisers, marketing companies or any third parties for commercial purposes. Your data is yours — it is used to run your account, not to generate revenue from your profile.
Access to player data within Ludo Bounty is restricted on a need-to-know basis. Staff involved in payment processing, account support and compliance have access only to the data relevant to their specific function — nothing more.
JazzCash, Easypaisa and Raast transactions are processed through the payment providers' own secure infrastructure. Ludo Bounty does not store complete payment credentials — only the reference details needed to reconcile your deposit and withdrawal history.
We collect what we actually need to operate a betting platform and process PKR payments — not a broader profile than necessary. Information that is no longer required for its original purpose is deleted or anonymised according to our retention schedule.
You can request access to the data Ludo Bounty holds about you, ask for corrections, or request account closure and data deletion at any time by contacting support. Your rights over your own data are real and actionable — not just a policy statement.
When you register and use Ludo Bounty, we collect personal information in several categories. Understanding what each category is helps you know exactly what sits in your account record and why it is there.
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number | Registration and KYC verification |
| Contact Data | Mobile number, email address | Registration |
| Payment Data | JazzCash/Easypaisa account reference, bank account details, transaction history | Deposit and withdrawal requests |
| Account Activity | Login history, bet history, casino game history, deposit and withdrawal records | Ongoing platform use |
| Device & Technical Data | IP address, device type, operating system, browser/app version | Every session |
| Communication Data | Support chat transcripts, emails sent to support | When you contact support |
We do not knowingly collect sensitive categories of personal information beyond what is required for identity verification and responsible gaming purposes. We do not collect biometric data, political opinions, religious beliefs or health information.
Ludo Bounty uses the personal information we collect for specific, legitimate purposes. We do not use your data for anything beyond what is described below. Every use of your data has a clear reason behind it — whether that is running your account, processing your PKR transactions, or keeping the platform fair and secure for everyone.
Marketing Communications: Ludo Bounty will only send you promotional messages if you have opted in during registration or through account settings. You can opt out of marketing communications at any time by updating your notification preferences in the app. Opting out of marketing does not affect essential account notifications such as deposit confirmations and withdrawal updates.
Processing PKR deposits and withdrawals involves handling payment information. Ludo Bounty takes a deliberately minimal approach to payment data storage. When you deposit via JazzCash or Easypaisa, the actual transaction is processed and secured by those providers' own systems. Ludo Bounty receives and stores only the reference details needed to credit your account and maintain your transaction history — we do not store your full mobile wallet PIN, bank account password or complete card details.
For withdrawals, we store the payment method reference you register — for example, your JazzCash mobile number or bank account number — so that we can process future withdrawals to the correct destination. This information is encrypted at rest in our systems. Access is restricted to staff involved in payment processing and fraud review.
All payment data is retained for as long as your account is active and for a period after closure as required by financial record-keeping obligations. This retention period exists to allow investigation of payment disputes and to maintain complete transaction records.
Third-Party Payment Providers: When you use JazzCash, Easypaisa, Raast or a bank transfer, your interaction with those services is also subject to their own privacy policies. Ludo Bounty does not control how those providers handle your data on their side of the transaction. We recommend reviewing the privacy policy of your payment provider directly.
Ludo Bounty uses cookies and similar tracking technologies on the website and in the app. Cookies are small data files stored on your device that help the platform remember your session, preferences and certain usage patterns. They are a standard part of how modern web applications function.
We use the following types of cookies:
Ludo Bounty does not use third-party advertising cookies or allow ad networks to place tracking cookies on the platform. You can manage cookie preferences through your browser settings, though disabling essential cookies will affect platform functionality. The app uses equivalent local storage mechanisms for the same purposes.
Ludo Bounty does not sell your personal data. We share your information only in the specific, limited circumstances described below — and always with appropriate safeguards in place.
When we share data with third-party service providers, we require them to handle your data in accordance with applicable data protection standards and only for the purpose for which it was shared. They are not permitted to use your data for their own commercial purposes.
Ludo Bounty retains your personal data for as long as your account is active and for a reasonable period after account closure. The specific retention period for different categories of data varies based on the purpose for which it was collected and any applicable record-keeping requirements.
When data is no longer required for its original purpose and there is no legal obligation to retain it, it is either permanently deleted or irreversibly anonymised. Anonymised data — which cannot be linked back to you — may be retained for platform analytics indefinitely.
Protecting your personal information is something Ludo Bounty invests in seriously. The platform uses a combination of technical and organisational measures to keep your data secure from unauthorised access, loss, alteration or disclosure.
While we implement strong security measures, no online platform can guarantee absolute security against all possible threats. Players also have a role to play — using a strong unique password, enabling two-factor authentication and logging out of shared devices are all important steps you can take to protect your own account.
If you notice any suspicious activity on your Ludo Bounty account — unexpected login attempts, transactions you don't recognise, or changes to your account details that you didn't make — contact support immediately through in-app live chat. Change your password straight away. Do not wait to see if it resolves itself — early reporting helps us act quickly.
As a Ludo Bounty player, you have genuine rights over the personal information we hold about you. These are not just listed for show — you can actually exercise them by contacting support. Here is what you can ask for:
You can request a copy of the personal data Ludo Bounty holds about you. We will provide this in a clear format within a reasonable timeframe.
If any of your personal data is inaccurate or out of date, you can ask us to correct it. Update basic details directly in account settings or contact support for identity data.
You can request deletion of your account and personal data. Some data may be retained for the period required by financial record-keeping obligations even after an account is closed.
You can object to your data being used for direct marketing at any time. Update your communication preferences in the app or contact support to opt out immediately.
You can request your account data in a structured, machine-readable format if you want to transfer it. Contact support to make this request.
In certain circumstances, you can ask us to restrict how we use your data — for example, while a correction request is being reviewed.
To exercise any of these rights, contact the Ludo Bounty support team through in-app live chat or by email. We will respond within a reasonable timeframe. We may need to verify your identity before acting on a data request to ensure we're talking to the right account holder.
Ludo Bounty is strictly an adult platform for players aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. If during the account verification process we determine that a player is under 18, the account will be closed immediately and any funds deposited will be returned to the original payment source after investigation.
If you are a parent or guardian and believe that a minor has created an account on Ludo Bounty using false information, please contact support immediately with the relevant details. We will investigate and take appropriate action as a priority. Protecting minors from accessing gambling platforms is something we take very seriously, and any report of this nature will be treated as urgent.
Ludo Bounty may update this Privacy Policy from time to time to reflect changes in how the platform operates, new features that involve data processing, or changes in applicable data protection standards. When material changes are made, registered players will be notified through the platform or via the contact details on their account. The updated policy will be published on this page with a revised "Last Updated" date at the top.
We encourage you to check this page periodically so you are always aware of how your data is being handled. Continued use of the platform after a privacy policy update constitutes acceptance of the revised policy. If you have concerns about any specific change, contact support before the effective date of the update.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, the Ludo Bounty support team is available 24/7 through in-app live chat. This is the fastest way to get a response — open the app, tap the support icon and you'll be connected directly.
You can also reach the team by email at the address shown in the footer of this page. For data-related requests, please include your registered username and a clear description of your request so the team can handle it efficiently. We aim to respond to all privacy-related queries within a few business hours during normal operating periods.
Data Requests: When submitting a data access, correction or deletion request, please use in-app chat or email and clearly state "Data Request" in your message. Include your registered email address and the nature of the request. We may ask you to verify your identity before processing the request to protect your account.
Your data is protected, your PKR payments are secure, and your account is yours. Register today and enjoy cricket, PSL, casino and esports betting on a platform built for Pakistan players.